Scandal at Tesla: Secret documents leaked, thousands of sudden braking and acceleration complaints revealed.

Scandal at Tesla: Secret documents leaked, thousands of sudden braking and acceleration complaints revealed.

German newspaper Handelsblatt, referring to the 100 gigabytes of leaked classified data, Teslafails to adequately protect data from customers, employees and business partners. and a car manufacturer Thousands of customer complaints about the automation system he wrote. The data was announced to contain 23,000 internal files with complaints from 2015 to March 2022.

this time, car regarding manufacturer acceleration issues It received 2,400 reports and 1,500 cases of brake performance issues. was also seen. Additionally, the files reportedly include more than a thousand accident reports and a list of 3,000 incidents where drivers raised safety concerns about Tesla’s driver assistance system.

MOST TESLA COMPLAINTS ARE IN THE USA

According to a report by Engadget, while most of the complaints were in the USA, other complaints came from car owners in Europe and Asia. Handelsblatt said it contacted many customers whose names were on file to confirm their reports, and some even expressed problems with the video.

The files reportedly included information about thousands of security complaints, as well as instructions for employees on how to contact customers. Apparently, they were told not to copy and paste incident reports into emails or text messages and not to leave information as voicemail recordings. It was written that they should only communicate information to customers orally.

‘BIG TECHNOLOGICAL PROBLEMS’

Handelsblatt editor-in-chief Sebastian Matthes explained why they decided to release the information from Tesla’s files, saying that a team of 12 people reviewed and evaluated the files for six months. In the letter, Matthews said, “The data paints a picture of an electric car pioneer that appears to have greater technological challenges than previously known. For example, automation.” he wrote. Then, Tesla reported that there were many complaints about driver assistance systems, sudden acceleration of cars or sudden braking among its files.

He also noted that his team sent Tesla a detailed list of questions, but that the automaker did not respond to the questions. Tesla’s Administrative Counsel, Joseph Alm, said that data was stolen and information obtained illegally is not allowed to be reported in the media, except in exceptional circumstances. Tesla plans to sue the former employee who leaked the data.

(Source: Engadget)