Profeco notifies of failure in these 2022 Lexus models; call to send them for inspection

The Office of the Federal Prosecutor (Profeco) published an urgent warning on its social networks in coordination with the Toyota company, aimed at people who have cars. 2022 Lexus NX 250 and 2022 Lexus NX 350 hybrid will have to be reviewed due to failure.

He explained that there are 144 units of the 2022 Lexus NX 250, while there are 310 units of the 2022 Lexus NX 350 hybrid model. In total, 454 vehicles have faults.

In a statement, Profeco explained that in some units of these models, the remote “light” command included with the registration “Remote Connection” and is available through the Lexus software, Uses headlights to help locate the vehicle in a parking space.

He showed that a A software update is available to improve system performance. When the light switch is off, the new software turns on the headlights for 60 seconds unless you open or unlock the driver’s door or start the car’s engine before that time.

The professor explained that there is no risk if that happens and explained that it is just a software update for better performance.

It is stated that any authorized Lexus dealer will update the body control unit Free.

An update campaign will be available until September 30, 2024.

Moreover, the company Toyota will send a communication by mail to owners to inform them of the situation and invite them to take their car to an authorized Lexus dealer for a solution.

Profco reports that There is no information that any incident or accident has occurred. in which the above-mentioned situation has occurred.

Finally, Profeco invites users who have changed ownership to report through the channels indicated, contact details of the current owners.

Profeco makes it available to owners Consumer Phone (55) 5568 8722 in Mexico City and the Metropolitan Area and 800 468 8722 in other parts of the country to handle complaints and provide advice.