Jeep is recalling more than 199,000 copies of its vehicle Brawler 4x and Grand Cherokee 4x plug-in hybrids in the US for a software problem that can disable the windshield wiper. The issue also affects approximately 16,039 vehicles in Canada. Since it is not safe to drive with a fogged windshield, it is considered a safety recall by the US National Highway Traffic Safety Administration (NHTSA). That said, the automaker has already realized that rearranging the parts will solve the problem.
The recall affects certain 2021 through 2024 Wrangler 4xe models built before August 24, 2023; and 2022 through 2024 Grand Cherokee 4xe, built before December 5, 2023. In the United States, it applies to 139,318 Wranglers and 59,825 Grand Cherokees. Some vehicles in Mexico and some markets outside of North America are also affected.
The problem lies with the hybrid control processor (HCP), which apparently was not programmed correctly when the component was built. Incorrect software can allow the HCP to disable the defroster. Cars manufactured after the above dates – August and December 2023 – were built with processors that had the correct software. For affected and recalled vehicles, dealers will reset the HCP so that it does not turn off the defroster. In a statement, Stellantis said that he is not aware of any injuries or accidents, and that cars are still able to be driven using only electricity.
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Finding out that your car is under “recall” may sound scary, but it’s not. When the safety record you can for the main issue, it can also show something as simple as a warning label that doesn’t exist in French and English in Canada – basically anything that doesn’t comply with Transport Canada’s safety regulations. Refunds can only be used some copies of the specified model, as in this case where modifications were made at the factory, and your vehicle may be included.
To see if any recalls apply to your vehicle, you can check Shipping Canada archive database, or contact the automaker, through its customer support number or online recall database. In all cases, you will need the 17-digit vehicle information number (VIN), which is either on hand or visible on the driver’s side of the dash through the windshield. If you’re a Canadian owner of a Jeep Wrangler 4xe or Grand Cherokee 4xe and wondering if your vehicle is affected, you can call the automaker directly at 1-800-853-1403.
If your vehicle is recalled, it will be repaired by one of the brand’s authorized dealers free of charge. Automakers must send recall notices to owners, so if you’re moving or buying a used car, call the customer line and include your address so any notices reach you.
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