It is written inside ECONOMY he
The Federal Agency for Consumer Protection (Profeco) issued an alert for the failure of Chevrolet trucks which can cause electric shock, so if you have one of the affected units, here we tell you what you can do and when you should go to repair it.
According to information published by this federal government agency, An example that presents this failure is the BOLT EUV truck year 2023.
In total there are only 7 units affected and experts warn that this failure can cause the person charging to suffer a severe electric shock.
Through the document published by Profeco, it shows that This failure is due to the high voltage portable charger from the Webasto distributor, It may contain outdated software.
To address this defect, Chevrolet promises to check the serial number of the charger that was given to consumers at the time of sale and if necessary. replace the part with a new one at no cost.
How to report failure of these Chevrolet trucks?
For the convenience of users of these vans, a document issued by Profeco confirms it Chevrolet offers to communicate with owners through authorized e-mails of affected units.
In the event that consumers have their vehicles serviced, authorized General Motors dealers will inform consumers of the reason for the service.
Owners will be able to confirm if their vehicle is related to this or another service restriction and can request an appointment with an authorized dealer of their choice.
To do this, you can use the available communication methods:
- Telephone: Field Action Center 8004660812
- And website: “LlamadoaRevisión-mx” or in the following link, where you can consult the identification numbers involved in this or other campaigns.
The warning issued by Profeco was issued on January 15, 2024 and is valid indefinitely.
After reading more information about This defect was identified in Chevrolet trucks and which may cause electric shock, It would be best to follow Profeco’s instructions and contact authorized distributors to ensure that your unit is not affected.