1.16 Million Jeep, Chrysler, Dodge and Ram Vehicles Recalled Due to Faulty Rearview Camera

1.16 Million Jeep, Chrysler, Dodge and Ram Vehicles Recalled Due to Faulty Rearview Camera

Stellantis has announced a major recall affecting 1.16 million vehicles in North America due to issues with rearview camera software. The recall impacts a wide range of popular SUV and truck models under the Chrysler, Dodge, Jeep, Ram, and Promaster brands from the 2021 to 2023 model years.

The defect causing the recall is a software bug that can cause rearview camera images to fail to display or go blank while reversing. This poses a safety risk, as drivers rely heavily on rearview camera feeds to see what is behind their vehicles, especially when backing up. Not being able to see what is behind the vehicle increases the risk of collisions.

Additionally, a malfunctioning rearview camera represents a violation of federal motor vehicle safety standards in the United States, which mandate that all new passenger vehicles sold have rearview camera systems. To immediately address this issue, Stellantis has already used over-the-air software updates to fix the problem on approximately 735,000 vehicles.

Vehicle owners can check if their specific vehicle is part of the recall by entering their 17-digit vehicle identification number, or VIN, on the National Highway Traffic Safety Administration (NHTSA) website. They are also advised to contact their local Stellantis dealers for more information and assistance getting their vehicle’s software updated free of charge if needed.

This massive recall follows other technical issues Stellantis brands have faced over the past year. Dodge and Ram trucks from the 2021-2023 model years were recalled for issues with their antilock brake system software that could cause unintended braking. Additionally, certain Jeep Grand Cherokee and Wrangler models experienced problems with improperly secured wheel nuts that led to wheel assemblies detaching from vehicles while driving.

While vehicle recalls are not uncommon in the automotive industry, the scope and size of Stellantis’ latest 1.16 million vehicle recall is noteworthy. It dwarfs the company’s previous ABS and wheel issues recalls from earlier this year. The software bug also had the potential for dangerous consequences, as non-functional rearview cameras remove an important layer of safety from the driving experience.

Stellantis says it is committed to vehicle safety and addressing this issue as promptly as possible. Vehicle owners should check their VIN for recall eligibility and get their vehicles repaired free of charge to avoid future safety risks. The recall is an indication that software quality control remains an ongoing challenge as vehicles become increasingly computerized. It serves as a reminder of the importance for automakers to thoroughly test new vehicle technologies and software before mass deployment.

 

1.16 Million Jeep, Chrysler, Dodge and Ram Vehicles Recalled Due to Faulty Rearview Camera

The scale of the recall poses significant logistic challenges for Stellantis and its dealers. With over 1 million vehicles requiring service, scheduling repairs and obtaining the necessary software update files will be a major undertaking. To help address this, Stellantis has deployed its over-the-air update capabilities, allowing it to fix around 735,000 vehicles remotely so far without owners needing to visit dealers.

However, not all affected models support wireless updates. Many owners will still need to make appointments at local service centers to have new software flashed onto their vehicle modules. This adds to the already busy service schedules at dealers during the post-holiday season. Stellantis said it is working closely with its network of dealers to provide additional resources and prioritize these recall repairs.

Customers have expressed some frustration about the difficulties involved with scheduling fixed appointments due to high demand. However, most agree getting the camera issue resolved is the top priority to ensure road safety. Some consumer advocacy groups also continue to monitor the situation to ensure repairs are completed promptly for all affected owners.

From a financial perspective, the recall is estimated to cost Stellantis hundreds of millions in direct repair expenses. It may also face some costs associated with rental vehicle reimbursements and lost vehicle sales if the headlines negatively impact brand perception during this critical period. However, many analysts view the proactive response as responsible and don’t expect long-term damage to Stellantis’ brands.

Looking ahead, automakers are under increasing pressure to adopt more rigorous software testing cycles before new vehicle launches. While recalls are an inevitable part of the automotive industry, issues of this scale could potentially be avoided with more comprehensive pre-release validation of new technologies and their integration into complex vehicle systems. Stellantis has said it is taking the lessons from this experience to improve its future development processes.

In the meantime, owners are encouraged to checkĀ https://www.nhtsa.gov/ or contact their local dealers directly if they have any questions about the status of their vehicle or repair schedule. With continued cooperation between Stellantis and its dealers, it’s expected the vast majority of impacted vehicles will have the camera software fix installed over the coming months.